We are closely monitoring the Centers for Disease Control and Prevention and World Health Organization’s statements regarding the novel coronavirus (COVID-19) cases and following guidelines from these agencies and the local health departments. The wellbeing of our guests and associates is of paramount importance.
We can’t wait to welcome you back to Love City, St. John! According to the latest directives from our governor, visitors will be welcome to return to “America’s Paradise” beginning June 1st, 2020. As such, we are currently accepting reservations for all travel dates after May 31st. We will continue doing everything we can to ensure your travel safety and provide maximum flexibility as the situation around novel coronavirus (COVID-19) continues to evolve. The safety and security of our guests and team members remains our highest priority. For current local COVID-19 related updates for the territory, including what businesses have been allowed to reopen and what restrictions are in place, please click HERE.
We take great pride in maintaining the highest standards of cleanliness and hygiene. Given the effects of COVID-19, we have taken additional measures, developed in consultation with global and local public health authorities (including the WHO and CDC), to ensure Gallows Point guests enjoy an even cleaner and safer stay. These procedures build upon Gallows Point Resort’s already high standard of housekeeping and hygiene, where high-quality cleaning products and upgraded protocols are currently in use. The new procedures include:
We have activated our local response teams to provide around-the-clock assistance to act swiftly should we be alerted to a case of corona virus at the property.
We have made additional adjustments to our modification and cancellation policies to provide you with maximum flexibility while travel remains restricted in many parts of the world.
If you cancel a reservation and are eligible for a refund, we will do everything we can to process your refund as quickly as possible. Due to the influx of reservation changes, it may take up to 30 days to complete your request. If you need to adjust reservations made you can request changes to your reservation by emailing Reservations@gallowspointresort.com or by calling 1-800-323-7229. If you need to adjust reservations made through another travel site, please contact them for assistance.